The Emergency Communications Center (ECC) is a division of the Cincinnati Police Department (CPD). ECC is a combination of the Fire Dispatch Sector (FDS) and the Emergency Communications Section (ECS). ECC's primary responsibility is to answer and dispatch any calls related to public safety.  
The ECC is compliant with and certified through the National Emergency Number Association (NENA) and the Association of Public Safety Communication Officials (APCO) standards; which set national standards for 911 call performance and customer service.