The Emergency Communications Center (ECC) is a division of the Cincinnati Police Department (CPD). ECC is a combination of the Fire Dispatch Sector (FDS) and the Emergency Communications Section (ECS). ECC's primary responsibility is to answer and dispatch any calls related to public safety.
Smart911 is an emergency communications tool that that provides 9-1-1 call takers and first responders with additional critical information about participating residents. Through Smart911, residents can create a secure “Safety Profile” that will automatically display to emergency call takers immediately upon placing a 9-1-1 call. When a call comes in, a call taker will see a user’s Safety Profile as well as a Facility Profile about their current location. More information on Smart911 is available here.