How to use this dashboard
The Community
Perceptions Survey Dashboard shows the results of the 2021 and 2023 citywide
Community Perceptions Survey, broken into three tabs:
- Satisfaction: Respondents’ satisfaction across services
- Areas of Emphasis: Prioritizes services by how much respondents
want the City to emphasize them over the next two years related to how
satisfied respondents are with the services. Please see the full report
for more details on this metric.
- Respondents: A breakdown of the survey respondents by
demographic information
Each tab of the
dashboard can be filtered by:
- Demographic of the survey respondent, including race, gender,
age, annual household income, and Hispanic, Latino, or Spanish Ancestry
- City survey zone* of the survey respondent
To use the dashboard:
- Each tab provides
guidance on how to use the drop downs and maps to filter the data.
*The Cincinnati Community Perceptions Survey categorized respondents into six city zones, numbered 1 through 6, that have similar total populations and are composed of adjacent neighborhoods. These districts are visible in the map views on the dashboard.
About this data
The Cincinnati Community
Perceptions Survey was originally developed by the City's Office of Performance
and Data Analytics and ETC Institute in the fall of 2021. This community
engagement tool was designed to allow the City Administration to evaluate
resident satisfaction with city services and measure that level of satisfaction
against cities of similar size, location, and demographics. The survey design
also allows the City to capture community priorities for investment in services
over the following two years.
The survey was first administered
during the winter of 2021 by mail to a random sample of households across the city
and was available to complete by mail or online. The goal of 1,200 completed
surveys was exceeded, with a total of 1,408 residents completing the survey.
The overall residents for the sample of 1,408 households have a precision of at
least +/-2.6% at the 95% level of confidence and are demographically
representative of our city's population.
The survey was
administered a second time during the winter of 2023 by mail to a random sample
of households across the city and was available to complete by mail or online.
The goal of 1,200 completed surveys was exceeded, with a total of 1,235
residents completing the survey. The overall residents for the sample of 1,235
households have a precision of at least +/-2.8% at the 95% level of confidence
and are demographically representative of our city's population.
The survey sets a
baseline for Cincinnati to work from with the goal of better understanding
where we are excelling in service delivery and where our local government could
benefit from intentional improvement and resources.